Privacy Policy

Privacy Policy

Healing Thai Massage by Napa values your privacy and aims to keep personal information handling simple, respectful, and appropriate for a private appointment-only massage studio.

1. Information we may collect. We may collect information you choose to provide, such as your name, phone number, email address, appointment questions, service preferences, and messages you send through booking or contact channels. We may also receive limited technical information such as browser type, device type, and page activity through basic website hosting or analytics tools if those tools are enabled.

2. How we use information. We use information to respond to inquiries, help with appointments, confirm or manage bookings, answer service questions, improve the website experience, and communicate important updates related to your visit.

3. Square booking and payments. Online booking is handled through Square. When you book through Square, your booking details, payment information, and related account information are handled according to Square's systems and privacy practices. Healing Thai Massage by Napa does not use this website to store full payment card information.

4. Service and wellness information. If you voluntarily share information about discomfort, pressure preferences, scheduling needs, or similar wellness concerns, that information is used only to support communication, scheduling, and your appointment experience. Please do not send highly sensitive medical information through website forms or email unless necessary.

5. Sharing of information. Personal information is not sold. Information may be shared only when reasonably necessary to operate the website, provide booking services, comply with law, protect guests or the business, or support core service providers such as website hosting, booking, payment, email, or communication platforms.

6. Cookies and website tools. This website may use standard technical tools such as cookies, local storage, or server logs to support page delivery, improve usability, and understand basic site performance. If more advanced analytics, advertising, or tracking tools are added later, this policy should be updated.

7. Data security and retention. Reasonable administrative, technical, and physical safeguards are used to protect information appropriate to the size of the business and the nature of the website. Information is kept only as long as reasonably needed for communication, booking support, business operations, recordkeeping, or legal compliance.

8. Your choices. You may contact Healing Thai Massage by Napa to ask for updates to basic contact information previously provided through direct communication channels. Because this is a small business website and not a large consumer data platform, available rights and response obligations may vary depending on applicable law and the type of information involved.

9. Children's privacy. This website is intended for general audiences seeking massage services and is not directed to children under 13. Personal information should not knowingly be collected from children through the website.

10. Changes to this policy. This policy may be updated from time to time if business practices, booking tools, website functionality, or legal requirements change. The effective date above will be updated when material changes are made.

11. Contact. Questions about this privacy policy may be directed to Healing Thai Massage by Napa at HealingThaiMassage226@gmail.com or 469-986-7744.